Frequently Asked Questions

Everything you need to know about shopping with Delinquents Truly.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days within the continental US. International orders may take 10-15 business days depending on customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic exchange or refund.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, streetwear fit.

Are your garments ethically produced?

Yes, Delinquents Truly is committed to ethical manufacturing. We partner exclusively with factories that ensure fair wages, safe working conditions, and sustainable production practices.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.